Terms & Conditions

Terms of use and service

BEFORE REGISTERING WITH US, YOU SHOULD CAREFULLY READ THE TERMS PROVIDED ON THE WEBSITE WHICH IS APPLICABLE TO ALL SERVICES ON THE WEBSITE AND ALSO THE PRODUCT-SPECIFIC CONDITIONS AND RULES APPLICABLE TO SPECIFIC OFFERINGS.

Links to the following sections of these Terms are provided below for easy access to the sections you intend to refer to. However, you should read all Terms as you will be bound by them all upon any use of any section of this Website.

PokerBaazi is an online platform offered by M/s Baazi Networks Private Limited (hereinafter referred to as “PokerBaazi”, or “We” or “Us” or “Our”) that enables users (“You”) to play Poker online amongst each other.These Terms and Conditions, Privacy Policy, Responsible Gaming Policy, Fairplay Policy, Network Rules and the different setsof Game Rules (hereinafter referred to as “Platform Policies”) form a binding legal agreement between You and the Company, on the basis of which You may visit, access, or use the website, mobile applications, and related services (“Services”).We reserve the right to periodically review, update, or otherwise modify any part of the Platform Policies at Our sole and absolute discretion, and accordingly, You are advised to keep Yourself updated on the latest versions of the Platform Policies. We will provide You with notice of any material modification to the Platform Policies, and Your continued access and use of the Services after such notification shall constitute consent to the modified Platform Policies.

These terms of use are an agreement between the Company and you/user, which terms are defined herein below. The agreement must be read by you completely and comprehended accurately before you agree to the terms of use governing any and all relationships in this agreement. The user should read, understand and agree to the terms of use which includes those terms and conditions expressly set out below and those incorporated by reference, which you can access by clicking on the relevant link. All registered Indian players are welcome to participate on the Pokerbaazi platform. However, prior to initiating the process of opening an account on the PokerBaazi app or website, the player assumes full responsibility to ascertain that they are not situated in a jurisdiction where online gaming is prohibited or deemed unlawful, and the Player is not in breach of any legislation or regulation in force in a given jurisdiction.

DEFINITIONS AND GETTING STARTED

“Applicable Law(s)” means all applicable statutes, enactments, laws, ordinances, treaties, conventions, protocols, bye-laws, rules, regulations, guidelines, notifications, notices, and/ or judgments, decrees, injunctions, writs or orders, instructions, decisions of any court or and awards or other requirements or official directives of any governmental authority, in any jurisdiction, as may be applicable to the relevant person.
“Bank Account” means a financial account maintained with a Banking Company or a financial institution and shall include a wallet maintained with an entity authorized by Reserve Bank of India.
“Banking Company” means a banking company as defined under section 5(c) of the Banking Regulation Act, 1949
“Cash Games” mean Games involving a financial stake, as determined by the participants of that Game, in accordance with the Game Rules.
“Company” shall mean M/s Baazi Networks Private Limited and all its subsidiaries,(the company could also be referred to as 'we', 'us', 'our' and other such adjectives).
“Game(s)” means the game of Poker offered on the Website and shall include the various formats and variations of Poker available on Our and our partnersWebsites.
'PB Account” means the user account maintained with the Company, which enables users to play games and deposit and utilize funds, use bonus and discounts on the Website.
‘Rake’shall mean a percentage of the pot money placed by you/user that is deducted by the Company as fee towards use of the products and services offered on the Website. The percentage deducted shall vary based on the amount of money placed by a player in the pot. Such percentage shall be determined at the sole discretion of the Company.
‘Rake back’shall mean a percentage of the Rake given to an Affiliate/user as discount as per existing trade practices.
“Refund” means the reversal of the amounts (such as Service Fee, buy-in, or any other amount, as the case may be) paid by a User to play a Game, to such User’s PB Account
'Restricted States” means any state in the territory of India where online gaming specific to online games of Poker have been prohibited under Applicable Laws.
“Service Fee” means the fee charged by the Company from each user on every gameplay. The term “Commission” or “Platform Fee” can be used interchangeably with “Service Fee” and shall have the same meaning as assigned to “Service Fee”.
“Terms” mean these Terms of Service of PokerBaazi.
'Website'shall mean the PokerBaazi website and related mobile applications on which Games are made available to users in different formats and variations
“Withdrawable Balance” means the amount in the Withdrawable Segment and Deposit Segment.
“Withdrawal/Withdraw” means the transfer of all or part of the Withdrawable Balance to a designated Bank Account of a user, upon specific instructions by that user to PokerBaazi to initiate such transfer.
“Withdrawal Request” means a request by the user on the Website to initiate Withdrawal.
“Withdrawable Segment” means the segment of the PB Account to which the winnings of users from the Cash Games are credited, less the applicable Service Fees and other levies/deductions.
‘You’shall mean the person using the Website and/or the products and services offered by the Company on the Website, from here on will be referred as 'you', 'your', 'user' or 'player'.

Rake Structure

Rake is the commission fee charged by an online poker platform operating cash games.
Click here to check theRake Structure.

Network Rules

The Baazi Games Universe consists of 3 (three) major networks, namely PokerBaazi, CardBaazi and BalleBaazi.
Click here to know more aboutNetwork Rules.

>DEFINITION OF THE TERMS 'MEMBERSHIP'

The Website and its membership are strictly restricted to one user only and in no way should be considered to be a multi-user account/membership. In the event the user is a proprietorship concern, such user shall ensure that the name given to obtain membership shall be the same as the name on the PAN card used for using the products/services on the Website. In order to gain membership to the website enabling the user to play the games offered/ use the software or any other product or services offered by the website, company or its associates, they will have to first register themselves with the website by providing their current and valid credentials. You hereby undertake to provide all valid credentials and represent and warrant to the Company that you shall not share these credentials/account details with any other person and in such event, you shall keep the Company and its affiliates fully indemnified from any damage/injury resulting therefrom.

Mere registration by the user does not guarantee membership., Only after the Company or its representatives deem fit by their own subjective judgment will they grant membership informing you of the same by sending you an e- mail. The right to grant membership is completely reserved by the Company/website and its representatives. Such membership can be terminated by giving instant notice for any reason that Company deems fit and by agreeing to the terms of use, the user grants his/her/its consent for the same. The server where the software is installed, and the games hosted will be placed in a strictly non-public / confidential area where the access to the server is completely restricted both physically and virtually. Any person/persons or group that will be authorized to access the server where the games are held are not allowed to register themselves as users, thus, not allowed to become members. Such people are not allowed to use the software/play games or use any other product or service provided by the company. Noting contained in this agreement would be construed as a charge for membership.This is in the interests of promoting fair play.

RIGHT TO ACCESS THE SERVICES

Our services and products are not available to anybody under the age of 18(eighteen) on the day of them applying for membership through the registration process on the site. Also, it is strictly prohibited for any user under the age of 18 eighteen)to play games on our website. We reserve the right to request proof of age at any stage to verify that the declaration of age provided by you at the time of registration is genuine and we may prohibit usage of the Website to a person if proof of age is not provided upon request or if the Company suspects that a person using the service is under-age. The services and products are not intended for users connecting to the site from jurisdictions that say it is illegal to do so (as listed under ‘Legality’).Our company and its website do not accept membership requests from people who are under the age of 18eighteen), if such person becomes a member of the site by giving false information, the liability will be solely on the user and the company reserves the right to terminate the user's membership without any notice and confiscate all his deposit and winnings as the case might be. If we find a player playing on PokerBaazi app or website, being under the age of 18eighteen), such users account(s) will be terminated with immediate effect and the funds in the account will be confiscated. Such user shall keep the Company, its affiliates, officers, representatives and agents fully indemnified from such misrepresentation. You accept that the Company will not be liable to take any responsibility for the breach of the user of applicable laws.
If You are not legally competent to individually enter into Indian Rupee transactions through banking channels in India and/or are accessing the Services from a RestrictedState, You are prohibited from participating in Cash Games on Our Services. In the event of such violation, Your participation in Cash Games will be deemed to be in breach of the Platform Policies and You will not be entitled to receive any prize that You might win in such Cash Games.
We reserve the right to terminate Your access and use of the Services when We become aware of or are of the opinion, at Our sole discretion, that Your use and access of the Service(s) is in violation of the Platform Policies.

The applicable laws in the state of Andhra Pradesh, Assam, Sikkim, Nagaland and Telangana may prohibit a player from using the services offered on our website. You agree that You are not from any of these Restricted States and You shall refrain from making any false disclosures, declarations and/or representations to Us to circumvent the applicable laws and/or regulations of the territory of India of the Restricted States to participate in any Paid Contests. There may be applicable penalties imposed on such a user by the respective state governments or the central government of India as the case may be. Our company and its website do not accept membership requests from people who are residing in these states and if a user residing in such state becomes a member of the site by giving false information, the liability will be solely on the user and the company reserves the right to terminate the user's membership without any notice and confiscate all his deposit and winnings as the case might be. If we find a player playing on PokerBaazi app or website, has an IP address of any restricted state(s), or if a deposit or withdrawal is initiated through an IP address of any banned state, such users account(s) will be terminated with immediate effect and the funds in the account will be confiscated. Such user shall keep the Company, its affiliates, officers, representatives and agents fully indemnified from such misrepresentation. You accept that the Company will not be liable to take any responsibility for the breach of the user of applicable laws. Users from all states have to always ensure that they are following the applicable state laws and we will try to post any changes that we deem appropriate to better educate the users. Our decision in this regard will be final and no consideration whatsoever will be extended to the user.

You confirm that you are not accessing the Services to play cash games from outside India. If an user residing outside India becomes a member of the site by giving false information, the liability will be solely on the user and the company reserves the right to terminate the user's membership without any notice and confiscate all his deposit and winnings as the case might be. Such users shall keep the Company, its affiliates, officers, representatives and agents fully indemnified from such misrepresentation.

USAGE OF THE SERVICES

PokerBaazi allows You to play the game of Poker online mobile application which can be downloaded and installed from our websitewww.pokerbaazi.comand/or the Apple App Store.
Poker is a game of skill (the outcome of the game is dependent upon Your skills and not luck or chance), therefore, it is legal to play poker in most states in India.
When You access Our Services and/or create an PB Account, We may collect, use, share with third parties, store, or otherwise process Your information, which may include Your personal information and sensitive personal information, to ensure that the Services may be accessed and used by You efficiently. The collection, use, sharing of such information is governed by the Privacy Policy which forms an integral part of the Platform Policies. You may access thePrivacy Policyhere.
You are required to verify Your Indian mobile number at the time of registration on the Platform. All Your information is kept confidential and processed as per Our Privacy Policy.
We reserve the right, at our sole discretion, to modify, update, or amend any aspect of our policies and internal/game operations at any time. This includes, but is not limited to, changes in deposit and withdrawal methods, game-related features, and other operational procedures necessary for the effective management and functioning of the platform. Such changes may be made to ensure compliance with regulatory requirements, enhance user experience, and support the efficient operation of the platform.
When You register with Us, You agree to receive promotional and service messages from Us, and our affiliates, through SMS, email, call and push notifications, in relation to tournaments, offers, and discounts. You may withdraw Your consent to receive such communications by sending an email toplayerrelations@pokerbaazi.com.
You also understand and accept that your mere participation in a game/ tournament available on the website does not create any obligation on us to give you a prize. Your winning a prize is entirely dependent on your skill as a player same as other players in the game/tournament and subject to the rules of the game/ tournament. You acknowledge that your participation in any game/tournament available on the website is purely voluntary and is at your sole discretion and risk
Internet connectivity issues at Your end, disruptions due to Your local internet environment, errors in the setup of software or hardware of Your device, or other factors not directly attributable to Us, are beyond Our control, and accordingly, You agree that We will not incur any liability for any halts, breaks, or interruptions in Your usage of Our Services on account of such issues.
Winnings, Discounts and prizes, whether monetary or non-monetary, are unique to each player and are non-transferable. In the event You attempt to transfer any winnings, Discounts or prizes, these will be forfeited at Our sole discretion.
You understand and acknowledge that once a game/tournament has commenced, not being able to play due to slow internet connections, faulty hardware, internet connection failure, low computer configuration or for some other reason are not attributable to us and the same do not entitle you to refund of the entry fee you may have paid for participation. However, in case of a technical glitch occurring during a tournament, you will be entitled to a refund of your buy-in and rebuys. In case of a technical glitch during a cash game, there will be no refunds. You agree, understand and acknowledge that You will use Your account to us solely for the purpose of playing on the website and for any other transactions with us which you may have to carry out with respect to your usage of the products/services offered on the Website. You agree not to post any offensive, obnoxious, indecent or unsolicited content on the Website including but not limited to any advertisement, promotional material, your personal information or such other details. In the event of such posting, you shall keep the Company/Website indemnified from and against all direct and indirect damage/loss resulting therefrom.

USER REGISTRATION

When You register with Us, You are required to choose a displayname which shall be your identity (“User ID”) on the Platform. Your chosen displayname is confirmed subject to it being in compliance with these Terms.
You are prohibited from creating or using multiple accounts on our Platform. If we detect multiple accounts for a single user, we may take penal action, including cancellation of all amounts in relation to Discounts on linked accounts, and suspension of the linked accounts.
User IDs must not be indecent, objectionable, offensive, or unlawful. User IDs that are found to violate the intellectual property of any entity, reveal personal information, or be suggestive of an advertising or promotional activity, may be rejected.
Your User ID will remain active on the Website unless We terminate or suspend Your access to the Website for a violation of the Platform Policies in accordance with these Terms, or Your RC Account becomes inactive in accordance with the Termination and Suspension clause provided herein.
You may only have one account on our website from here on referred to as 'Account', for which you will register using your own, correct name with valid credentials and declaration of age, as sought at the time of registration. You may not share your account with any other person nor use the service by means of another person's account. Should you attempt to open more than one account, under your own name or under any other name, or should you attempt to use the service by means of any other person's account, we will be entitled to close all Your Accounts and bar you from using the products/services on our Website with immediate effect. You should ensure that you have read and understood the rules and regulations of the games available through the service, here on referred to as the 'Games'. You agree to abide by the rules and regulations of each of the Games as published and periodically changed on the Website. You agree to keep yourself updated in respect of the rules and regulations, which are subject to change from time to time, at the sole discretion of the Company. The rules that govern the games, products and services offered by the website form part of the terms and conditions and they will be available under the Game Rules or similar section on the website. However, if any rules are not explicitly mentioned on the website, The user is encouraged to seek clarification by using the customer support services offered. The interpretation/decision of the company and/or its website will be final, and you agree to abide by them by accepting the terms and conditions.
Sharing or distribution of the password with any other user/ person/ group or any third party is strictly prohibited. PokerBaazi.com is not responsible if your account is accessed or opened by others using your password. You are held legally responsible and liable for all of your activities on the website made from your Account, whether or not made by you.

RESTRICTION ON USE OF SERVICES

You shall not upload, distribute, transmit, publish, share, display, or post any content through Our Services or through any service or facility, including any communication feature, provided by Us which:

belongs to another person and to which You do not have any right;
is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
is harmful to a child;
infringes any patent, trademark, copyright or other proprietary rights;
deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
impersonates another person;
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation;
contains a software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;
is otherwise objectionable or undesirable (whether or not unlawful);
is aimed at soliciting donations, chips or other forms of help;
disparages PokerBaazi or any of its subsidiaries, affiliates, licensors, associates, partners, sponsors, products, services, or websites, in any manner;
promotes a competing service or product; or
violates any applicable law.

You shall not use Our Services for commercial purposes, including but not limited to use in a cyber cafe as a computer gaming centre, network play over the Internet, or through gaming networks, or connection to an unauthorized server that copies the gaming experience offered by Us.
You shall not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer Your RC Account, content, money, culture club points, standings, rankings, ratings, or any other attributes appearing in, originating from, or associated with Our Services.
You undertake that You will not permit any other person to access or use Your RC Account and You will not use any form of external assistance to play the Games or indulge in any activity which violates the Platform Policies.
You are prohibited from utilising Our Services for any restricted or unlawful purpose including, attempting to launder funds available in Your PB Account or deliberately losing money to a certain player(s).
You shall not send spam emails to any other user on the Platform, or any other form of unsolicited communication for any other purpose.
All deposits and withdrawals made by players are maintained in an Escrow Account by the Company. This account holds and dispatches funds to players as and when withdrawal requests are placed. Only the amount generated via Rake is transferred from this Escrow Account to a separate account of the Company (which is maintained by the Company for receiving the Rake). Such transfers shall happen once every 15 days.
We reserve the right to impose a processing fee for the online transfer of funds from your Winning Account to your designated bank account.
The processing of transactions on our Platform is subject to reliance on banks and third-party service providers. Accordingly, payments to your bank account may take up to 24 (twenty-four) hours to process. You agree not to hold Us responsible or liable for any delays in the processing of such payments. You may Withdraw all or any part of the Withdrawable Balance to Your Bank Account, which will be processed by means of an electronic bank-to-bank transfer or such other mode as per Your stated preferences and in accordance with Applicable Law.
At the time of initiating a Withdrawal Request, You are required to provide Us with the details of the Bank Account to which the funds are to be credited, and such Bank Account must belong to You.
A Withdrawal Request will be accepted by Us subject to adequate KYC verifications, alignment with the deposit method, Discount terms/restrictions, and/or security reviews by Our automated systems and risk management team. You agree that all Withdrawals You make are governed by the following conditions:

You can Withdraw all or any part of Your Withdrawable Balance, subject to the levy of applicable processing fee (depending on the Withdrawal method), and applicable taxes.
You may Withdraw a minimum of INR 100.00 (Indian Rupees One Hundred only) and a maximum of INR 1,00,000.00 (Indian Rupees One Lakh only) per transaction. When Withdrawing funds, payment will be made to You either by electronic wire transfer, or any other manner in accordance with Your stated preferences and Applicable Law. We also reserve the right to disburse the amount to the financial instrument/mode used to add cash to Your Deposit Segment. The foregoing limits on withdrawal may be changed or modified by Us from time to time.
Withdrawal Requests shall, subject to Withdrawal restrictions specified in these Terms and the Platform, be processed post Your KYC verification. We may ask You for Your KYC documents at any stage to verify Your address and identity.
Discount and promotional winnings are not directly Withdrawable and are subject to the terms and conditions applicable to their grant.

We will attempt to process Your Withdrawal Request in a timely manner, but there may be delays due to the time required for the KYC verification, security checks, and other processes involved in completing the Withdrawal transaction. We shall not be liable to pay any form of compensation to You for the reason of such delays in processing Withdrawal Requests and remitting payments.
Your winnings may be disclosed to the relevant authorities, and requisite amounts may be withheld from payouts, in order to ensure compliance with applicable law and lawful requests from the government, regulatory bodies, or an order of any court of competent jurisdiction. It is solely Your responsibility to ensure due remittance of all the applicable taxes.
The players admit that they may be exposed to content posted by other users, which they may find offensive, obnoxious or indecent and that the website may not be able to prevent such content being posted and you agree that you shall not hold the Company/Website liable or responsible for such content in any manner. Such content should be brought to the notice of the website/Company. The website shall act upon the information as it deems acceptable. The decision taken by the management of the company or the website in this regard shall be final and binding on the player and the player specifically agrees that www.pokerbaazi.com will not incur any liability under any circumstance whatsoever regarding the same. You understand that it is your obligation to protect the information you have provided on the website including, but not limited, to usernames, passwords, email addresses, contact details, and telephone numbers.

KYC VERIFICATION

We require users to undergo an additional online document verification (“KYC”) in the following scenarios:

where You place a Withdrawal Request of an amount exceeding the applicable limit or exceed the number of Withdrawal Request as specified on the Website;
where We suspect or have been notified that You have violated any of thePolicies;
where You have been identified to be in breach of the applicable add cash thresholds;
as may be required under Applicable Laws; and
as may be determined by the Company in its sole discretion from time to time.

Pursuant to Our Know Your Customer (KYC) protocol, Our automated system necessitates users to submit documents pertaining to their PAN and bank account details, in addition to a selfie image.Furthermore, we require the submission of any of the following documents as proof of address during the KYC verification process:

Aadhaar card
Driving License
Voter ID card
Passport
Permanent Account Number

The KYC documents must be uploaded on Website, and We do not accept submissions in any other form or manner.
At the time of uploading the document on Our Website, You must ensure the following:

documents are valid;
the document is clear and legible, and shared in a jpg, jpeg, or pdf format; and
documents are not password protected.

The validation of KYC documents may take up to three (3) working days from the date of submission of the documents. We reserve the right to validate and/or reject the KYC documents at our sole discretion. You will be notified of the status of KYC verification on Your registered mobile number/email address and on Our Website.
As per PokerBaazi terms and conditions, we do not accept any documents which have not originated in India. Since PokerBaazi is an Indian Gaming Platform, only registered Indian citizens are allowed to play on PokerBaazi.
Users are hereby advised to abstain from furnishing any false or misleading information. Any user found to be in violation of this provision shall be held liable for any and all resultant damages or liabilities arising therefrom.

TAXES AND SERVICE FEES

All Cash Games & Tournaments are subject to applicable taxes and levies. We are legally mandated to deduct tax at source (“TDS”) at the time of withdrawal on net winnings, or the various Poker formats as the case may be. In these cases, You will be required to furnish Your PAN. These limits and rates are subject to change as per the applicable laws. PokerBaazi’s obligation in this regard is limited to deducting TDS as required by law and providing You with an appropriate certificate of tax deduction. We reserve the right to verify Your PAN from time to time and to cancel any prize should Your PAN be found inconsistent in Our KYC verification process. We shall have no liability or responsibility in connection with Your personal taxation matters. Click here to check theTDS policy.
Tax invoice and credit note: In case a User wishes to obtain his copy of tax invoice and/or credit note containing the prescribed particulars as per Goods and Services Tax Act and the rules provided thereunder, in respect of a particular gameplay, such tax invoice / credit note shall be provided to the said User on receipt of a specific request raised with us.

In the event that the User does not withdraw any winnings during a financial year and maintains a Net Winning balance as of March 31st of each year, a Tax Deducted at Source (TDS) at the rate of 30% shall be applied to such Net Winnings. The TDS will be deducted from the User's Winning Account as of March 31st, as calculated in accordance with the applicable provisions.
In the event of any changes or revisions by the Government of India to the applicable TDS rate or the definition of Net Winnings in the future, the TDS shall be deducted by Us in accordance with the revised rate and definition of Net Winnings as prescribed at that time. TDS certificates in respect of such deductions will be provided to the Winners. The Winners shall be solely responsible for the payment of any other applicable taxes, including but not limited to income tax, gift tax, or any other taxes applicable to the Net Winnings. We shall bear no responsibility for the tax obligations of individual users beyond the deduction of TDS.

PokerBaazi charges a Service Fee on each Cash Game played on the Website by a User, which may vary depending on the nature of the Cash Game and is subject to change from time to time. PokerBaazi reserves the right to levy different Service Fees for different Cash Games or levy different fees to each user on the same game at its sole discretion.
Discounts may be granted to users on the basis of a number of parameters pertaining to usage of the Website by the user, including the frequency of Games played, participation in tournaments or special Game types, overall winnings, conduct on the Website, players referred to the Website, etc.
In line with the latest amendments to the Goods and Services Tax laws, there will be a levy of GST @28% at the time of deposit. This shall be effective starting October 1st 2023. If you require any further information on any aspect of the taxes, you may write to us atplayerrelations@pokerbaazi.com.

SUSPENSION AND TERMINATION

We reserve the right to suspend or terminate Your PB Account if We find that You are violating any of our Platform Policies, or breaching/attempting to breach the security of Our Services in any manner, Your PB Account may be terminated immediately and any prize, GameCash, promotional winnings, or funds therein may be forfeited.
In the event Your PB Account is terminated by Us in accordance with the above-mentioned clause, You will:

not be permitted to use Our Services, thereafter, from the mobile number, PAN, and Bank Account linked to the terminated PB Account; and
be permitted to Withdraw the Withdrawable Balance, subject to applicable restrictions in the Platform Policies.
If We find that a user is breaching/attempting to breach Our security or privacy protocols, We may, following an internal investigation, decide to undertake a range of remedial actions, depending upon the severity of the detected breach, which may include the following:

stop access and usage of Our Services, indefinitely, by such user;
permanently terminate such user’s PB Account;
restrict Withdrawals for such user;
demand compensation for the damages to Our Services that occurred because of the breach and prosecute a user for any violation of the law and the Platform Policies if need be; and
prohibit the user from registering with Us in the future and cancel all previous transactions.

In the event, We believe or suspect that You have been engaged inUnfair Gameplay Violations as mentioned hereinbelow, we retain the right to:
We shall have the right to investigate and monitor Your PB Account and Your gameplay for such period of time as in Our reasonable opinion may be needed to investigate such breach which shall not be for a period of 180 days from the date of notification of such breach. The balance funds of both users guilty of Fair Play Violations will be frozen for a period of such 180 days. Such investigation will cover all the games that the concerned User has played since the time of registering on the Platform.
In the event, We, upon investigation are of the view that Your PB Account is or has been engaged in Unfair Gameplay as enumerated below, then to the extent of the amount, which is involved in such Fair Play Violations, We may:

forfeit the fund in Your PB Account;
repatriate the amount to the User or individuals who have been affected by such action of yours; and
levy a Fair Play violation fee of an amount up to an amount of INR 10,000 per instance of such Fair Play Violation. You agree that such fee is not in the form of a penalty but is a reasonable and justifiable cost, manpower, technology, loss of reputation that We may suffer due to Your violation of the Fair Play Policy. The fair play violation fee may be debited from the funds in Your RC Account or in the event the balance in Your RC Account is not sufficient to cover the fee, we may raise a claim for such fee against You including cancelling all previous transactions in accordance with applicable law.

We reserve the right to block the account or refund the balance to the original source upon receipt of any instructions or directives from any government, law enforcement, or regulatory authority.Upon instruction or made aware of a cyber fraud or any other fraudulent activity related to a User’s PB Account by a governmental, police or any law enforcement authority or agency, then We reserve the right to (a) suspend Your PB Account; and (b) transfer any funds lying in Your PB Account to such Bank Account as may be instructed by the governmental, police or any law enforcement authority or agency. We also reserve the right to block any and all Withdrawals from Your PBAccount upon instructions from the governmental, police or any law enforcement authority or agency.
You are free to discontinue using Our Services at any time by sending Us an email indicating such intention atplayerrelations@pokerbaazi.com. (“Discontinuation Request”). If at such time, there is a positive Withdrawable Balance and/or funds in Your Deposit Segment, We will disburse the same to You by electronic transfer in accordance with these Terms, subject to any applicable charges, including an account closure fee of INR 1,000 (Indian Rupees One Thousand Only) or ten (10) percent of the total funds to be transferred, whichever is higher. The fee would be inclusive of GST.
We reserve the right to conduct Know Your Customer (KYC) verification as and when required, in accordance with the procedures and regulations prescribed under applicable laws.Where Your access to Your PB Account is limited or access to Our Services is restricted as a result of unsuccessful PB Account validation, We may take seven (7) working days to reinstate complete access to Your RC Account and Our Services upon successful validation. In the event that We have made several unsuccessful attempts to reach out to You, We reserve the right to terminate Your RC Account and refund Withdrawable Balance, if any. We will not be liable for any claim, damage or loss accruing to You from such termination or restriction.

REPRESENTATION AND WARRANTIES

You represent that:

You are eligible and competent to enter into transactions with other users and PokerBaazi.
Any information You provide to Us at any time during the access and use of Our Services, whether at the stage of registration or any time thereafter is correct, complete, up-to-date, and accurate. We shall not be liable against any claim relating to the accuracy, completeness, and correctness of any information You provide Us. We may, at any time and at Our sole discretion, require You to verify the correctness, completeness, and accuracy of such information, and to that extent require You to produce additional documentary proof. Where You fail to provide Us with valid documentary proof, We reserve the right to limit Your access and use of Our Services.
You will protect the information You provide Us, including Your password used to avail of Our Services. We will never require You to enter or disclose Your PB Account password, except at the time of logging on to Our Services. You must never share Your PB Account login information with anyone, including any other user of PokerBaazi or any representative of PokerBaazi. You specifically understand and agree that We will not incur any liability for information provided by You to anyone which may result in Your PB Account being exposed or misused by any other person.
You have the required legal rights in relation to any content that You may transmit, upload, or otherwise make available on the Website, and such action of Yours shall not violate the intellectual property rights of a third party.
You shall use Your PB Account solely for the purpose of playing the Games offered through Our Services, and not to launder funds or commit any other unlawful or prohibited activity.
Prior to adding cash to the Deposit Segment or participating in Cash Games, You shall be responsible to satisfy Yourself about the legality of playing Cash Games in the jurisdiction from where You are accessing Cash Games.
You have the experience, and the requisite skills required to play Games on the Platform, and that You are not aware of any physical or mental condition that would impair Your capability to fully participate in such activity.
You are aware that playing Cash Games may result in financial loss to You. With full knowledge of the facts and circumstances surrounding this activity, by using the Website, You are voluntarily choosing to play Games and accordingly assume all responsibility for and risk resulting from Your participation in any Cash Game or other activity on the Website, including any financial loss. You understand that PokerBaazi shall not be liable for any financial loss that You may sustain as a result of your use of the Website. You agree to indemnify and hold PokerBaazi, its employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with Your use of the Website.
You understand and accept that Your participation in a Game does not create any obligation on Us to give You a prize. Your winning a prize is entirely dependent on the outcome of the Game, and Your skill as a player vis-à-vis other players in the Game and is further subject to the Platform Policies.
PokerBaazi is not responsible for Your inability to access or play any Game or event in which You may be eligible to participate, irrespective of the cause of such event. This includes situations where You are unable to log into Your PB Account or the same may be pending validation or You may be in suspected or established violation of any of the Platform Policy.

CONTENT

The user is required to note that Baazi Networks Pvt. Ltd. (or related entities) may, at its sole discretion, provide bonus/discounts (or Bonus Cash) or loyalty bonus or any other bonus/discount through various promotional programmes & business promotion strategies for games/tournaments/contests on its website/platform and the users shall not claim such bonus/discounts (or Bonus Cash) or loyalty bonus or any other bonus/discount as a matter of right from Baazi Networks Pvt. Ltd. (or related entities).
We may place certain promoted or sponsored content on Our Website (directly or via links to other sites or resources) in conjunction with third parties. We make no warranties with respect to such content and neither do we endorse any information contained therein. We shall not be liable to You for such promoted or sponsored content, and Your interaction with such content or third-party resources shall be solely at Your own risk.
We may use any content in relation to the Games played on the Platform, including recordings of the gameplay, for Our corporate and marketing purposes, and accordingly, You acknowledge, agree, and consent to our right in this regard.

LIMITATION OF LIABILITY AND INDEMNITY

You agree to indemnify and hold harmless PokerBaazi against any claims, actions, suits, damages, penalties, or awards brought against Us by any entity or individual in connection with or in respect of Your use of the Services.
The Website is offered by PokerBaazi on an as-is basis and PokerBaazi makes no implied warranties, with respect to the Service. All implied warranties of merchantability and fitness for a particular purpose or use, are disclaimed. No one is authorized to make any warranty on Our behalf, and users may not rely on any other statement of warranty. However, where we receive adequate notice of an error in Our Services, We shall take prompt steps to rectify the same.
PokerBaazi expressly disclaims all responsibility and liability for any harm, damages, or loss resulting from Your participation in, or cancellation of, any Game, any activity or transactions with third parties whom You may have connected to through Our Services, and any user-generated content, including any violation of intellectual property rights with respect to such user-generated content.
A failure by Us, to insist upon strict performance of any of the provisions herein or to exercise any option, right or remedy contained herein, shall not be construed as waiver or relinquishment of such provisions, option, right or remedy. No waiver of any provision hereof shall be deemed to have been made unless expressed in writing and signed.
The latest versions of the Platform Policies, as published on the Website, contain the entire agreement between You and Us regarding the access to and use of Our Services and supersedes all prior agreements, including prior versions of the Platform Policies.
You are accountable to obey any applicable law, while taking part in any competition or tournament organized through the website. You undertake and agree to assure us against any claims, expenses or liabilities suffered by or claimed against us by any person or entity arising out of your non-compliance with any applicable laws and/or resulting from any activity through your PB Account.

COMPLAINTS AND DISPUTES

GRIEVANCE OFFICER

If You have any complaint or grievance relating to any aspect of the Services, You may approach Our customer care and grievance redressal team for the resolution of such issues by writing to grievance.officer@pokerbaazi.com
You agree that all complaints and disputes at PokerBaazi are to be kept confidential. We will endeavour to resolve all grievances within a reasonable period, as mandated under applicable law. Any decision taken by Us relating to any complaint will be binding on the user.

The following are the details of Our Grievance Officer:

Name: Patrison Thomas
Email address: grievance.officer@pokerbaazi.com
Address: Farm Number 5, Retreat, Khullar Farms, New Manglapuri, Mandi Road, Mehrauli, New Delhi – 110030

The aforementioned Grievance Officer has been appointed in light of the Applicable Laws, including but not limited to the Information and Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 enacted thereunder.

You agree that the Grievance Officer can be replaced by us at our sole discretion through the publication of such replacement on our Website.

CHIEF COMPLIANCE OFFICER

In accordance with the IT Act and the rules made thereunder, we have appointed a Chief Compliance Officer who shall be responsible for ensuring compliance with the Act and its associated rules. The Chief Compliance Officer shall be liable in any proceedings relating to any relevant third-party information, data, or communication link made available or hosted by our platform.

Following are the details of the Chief Compliance Officer:

Name: Rajat Khedad
Email: rajat.khedad@baazigames.com
Address: Farm Number 5, Retreat, Khullar Farms, New Manglapuri, Mandi Road, Mehrauli, New Delhi – 110030

NODAL CONTACT PERSON

In accordance with the IT Act and the rules made thereunder, we have appointed a Nodal Contact Person who shall be available for 24x7 coordination with law enforcement agencies and officers to ensure compliance with their orders or requisitions made in accordance with the provisions of law or rules made thereunder.

Following are the details of the Nodal Contact Person:

Name: Vineet Bahl
Email: vineetbahl@baazigames.com
Address: Farm Number 5, Retreat, Khullar Farms, New Manglapuri, Mandi Road, Mehrauli, New Delhi – 110030

GOVERNING LAW, DISPUTE RESOLUTION, AND JURISDICTION

The Platform Policies are governed by and shall be interpreted in accordance with the laws of India.
Subject to the arbitration clause mentioned herein belowany dispute, controversy, or claim against the Us or arising out of these Platform Policies shall be subject to the exclusive jurisdiction of the civil courts at New Delhi, India.
In the event of any legal dispute arising in relation to any aspect of the Platform Policies, or the use of our Services by You, You must provide written notification to Us of the dispute and relevant details. We shall attempt to resolve the dispute through discussions with You, and where such resolution fails to be concluded within thirty (30) days, the dispute may be referred to arbitration. The arbitration shall be conducted before a tribunal of three (3) arbitrators wherein both PokerBaazi and You shall be entitled to appoint one (1) arbitrator each and the two (2) arbitrators shall jointly appoint the third arbitrator. The place of arbitration shall be New Delhi, India, and the arbitration proceedings shall be conducted, in English, in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The award arising from such arbitration proceedings will be final and binding on the parties, and each party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise.

Notwithstanding anything in the Arbitration clause hereinabove,PokerBaazi shall be entitled to seek and obtain from a court of competent jurisdiction, an interim or permanent equitable or injunctive relief, or any other relief available under applicable law, to safeguard its interest, at any time during the pendency of a dispute with You or any other person, and such pursuit of relief shall not constitute a waiver of the arbitration process mandated herein.

Unfair Gameplay:

We, at PokerBaazi, will always consider the best interests and fairness of the game. Game manipulation/Unfair Gameplay shall not be tolerated, and we shall take all suitable measures and/or actions against Users/accounts engaging in such game manipulation or illegal activity or unfair gameplay.
Cases of any game manipulation or unfair gameplay or illegal activities including but not limited to chip dumping, collusion, soft play, chat abuse, misuse of chat for discussing hands, multiple accounts, use of EPA Programs, use of BOTS etc. shall be strictly dealt with by us in the following manner:

CHIP DUMPING

Chip-dumping occurs when any PokerBaazi User/Player intentionally loses a hand in order to deliberately transfer his/her Chips to any other User/Player.
We consider the illegal activity of Chip dumping as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the Users/Players, involved in illegal activity of Chip dumping, as we deem fit on case-to-case basis.
In the event we, at PokerBaazi, find that the User/Player is involved in such illegal and unfair activity of Chip Dumping in any way possible on PokerBaazi, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from PokerBaazi account of Users/Players involved in illegal activity of Chip Dumping.
Ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing or are registered in any tournaments in the future on PokerBaazi.
Immediately blocking access to PokerBaazi of all the Users/Players involved in illegal activity of Chip Dumping including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus from PokerBaazi accounts of all the Users/Players involved in illegal activity of Chip Dumping.
Termination/closure of PokerBaazi Account of all the Users/Players involved in illegal activity of Chip Dumping.
Taking appropriate legal action including cancelling user transactions against all the User/Player (involved in illegal activity of Chip Dumping) under applicable law in the jurisdiction.

COLLUSION

Any User/Player found to be intentionally doing soft play against his/her opponent or knowing other User’s/Player’s card even before the particular hand goes to showdown or users/players working together with each other with the intention to extract money from other Users/Players is accounted for collusion.
Collusion between Users/players by sharing hole cards or by any other methods is strictly forbidden. We reserve the right, in addition to other measures, to restrict seating and/or to prohibit Users/players from playing at a particular table or in a tournament, including restricting two or more Users/Players from playing together at the same table or in the same tournament.
When the User/Player agrees to the Terms of Use and Service of PokerBaazi, he/she agrees that he/she shall not play any game in partnership or by communicating with other Users/Players which may give benefit to him/her over other Users/Players. We consider any collusion between Users/Players as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the Users/Players, involved in illegal activity of Collusion, as we deem fit on case-to-case basis.
In the event we, at PokerBaazi, find that the User/Player is involved in such illegal and unfair activity of Collusion in any way possible on PokerBaazi, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from PokerBaazi account of Users/Players involved in illegal activity of Collusion.
Immediately blocking access to PokerBaazi of all the Users/Players involved in illegal activity of Collusion including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus from PokerBaazi accounts of all the Users/Players involved in illegal activity of Collusion.
Termination/closure of PokerBaazi Account of all the Users/Players involved in illegal activity of Collusion.
Taking appropriate legal action including cancelling all user transactions against all the User/Player (involved in illegal activity of Collusion) under applicable law in the jurisdiction.

MULTIPLE USER/PLAYER ACCOUNTS

It is prohibited for a User/player to open multiple PokerBaazi Accounts. A User/ Player may only have one PokerBaazi Account and shall only use PokerBaazi using such single account A User/Player is also prohibited from creating any User/Player account on PokerBaazi in his/her family member’s and/or friend’s and/or relatives’ name and/or playing ‘games of skill’ from any other User/Player account (including but not limited to family or friends or relatives’ accounts) on PokerBaazi. Further, a User/Player shall be strictly prohibited from allowing any other person to access his/her User account for playing ‘games of skill’ on PokerBaazi. Users/Players shall be strictly restricted or prohibited from using any User/Player account on a sharing basis on PokerBaazi. (“Multiple Accounts”)
We consider Multiple Accounts of a User/Player as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of Multiple Accounts (Multiple User/Player Accounts) on PokerBaazi, as we deem fit on case-to-case basis.
In the event, that we, at PokerBaazi, become aware of additional accounts (Multiple Accounts) opened by a User/Player, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from User’s/Player’s PokerBaazi account, the penalty amount to be decided by PokerBaazi at its sole discretion.
Immediately blocking User’s/Player’s access to PokerBaazi including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus held in all PokerBaazi accounts of the User/Player.
Termination/closure of all PokerBaazi accounts of the User/Player.
Taking appropriate legal action including cancelling all user transactions against a User/Player (involved in illegal activity of having Multiple Accounts on PokerBaazi) under applicable law in the jurisdiction.

IP GHOSTING

User/player, during the gameplay on PokerBaazi, shall not and/or attempt to change the Internet Protocol (IP) Address and/or Geo-location multiple times without written authorization from PokerBaazi (“IP Ghosting”).
We consider illegal activity of IP Ghosting by a User/Player as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of IP Ghosting on PokerBaazi, as we deem fit on case-to-case basis.
In the event we, at PokerBaazi, find that the User/Player is involved in such IP Ghosting and/or change of Geo-location during gameplay on PokerBaazi, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from User’s/Player’s PokerBaazi account.
Immediately blocking a User’s/Player’s access to PokerBaazi including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus held in the User's/Player’s account.
Termination/closure of User's/Player’s PokerBaazi Account.
Taking appropriate legal action including cancelling all user transactions against a User/Player (involved in illegal activity of IP Ghosting) under applicable law in the jurisdiction.

SOFTWARE MODIFICATIONS

User/Player shall not and/or attempt to modify, decompile, reverse-engineer or disassemble the PokerBaazi Software in any way.
We consider illegal activity of software modification by a User/Player as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of software modification on PokerBaazi, as we deem fit on case-to-case basis.
In the event we, at PokerBaazi, find that the User/Player is involved in such software modification or has attempted to modify the PokerBaazi software in any way possible, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from User’s/Player’s PokerBaazi account.
Immediately blocking a User’s/Player’s access to PokerBaazi including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus held in the User's/Player’s account.
Termination/closure of a User's/Player’s PokerBaazi Account.
Taking appropriate legal action including cancelling user transactions against a User/Player (involved in illegal activity of software modification) under applicable law in the jurisdiction.

EXTERNAL PLAYER ASSISTANCE PROGRAMS AND BOTS

The use of artificial intelligence including, without limitation, 'robots' is strictly forbidden on PokerBaazi. All actions taken in relation to PokerBaazi by a User/player must be executed personally by Users/Players through the User/Player interface accessible by use of the PokerBaazi Software.
We prohibit those External Player Assistance Programs which are designed to provide an 'Unfair Advantage' to Users/Players. We define 'External' to mean computer software (other than the PokerBaazi Software), and non-software-based databases or profiles. We define an 'Unfair Advantage' as any instance in which a User/Player accesses or compiles information on other Users/Players beyond that which the User/Player has personally observed through the User's/Player’s own game play.
The User/Player agrees that we, at PokerBaazi, may take steps to detect and prevent the use of prohibited External Player Assistance (EPA) Programs. These steps may include, but are not limited to, examination of software programs running concurrently with our PokerBaazi Software on the User's PC or Device. The User/Player agrees that he/she will not attempt to bypass, interfere with, or block such steps, including, without limitation, the use of third-party software that bypasses, interferes with, or blocks such steps.
We consider this illegal activity of using EPA Programs and BOTS as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of using EPA Programs and BOTS on PokerBaazi, as we deem fit on case to case basis.
In the event we, at PokerBaazi, find that the User/Player is involved in such illegal activity of EPA Programs and/or use of BOTS, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from User’s/Player’s PokerBaazi account.
Immediately blocking a User’s/Player’s access to PokerBaazi including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus held in the User's/Player’s account.
Termination/closure of a User's/Player’s PokerBaazi Account.
Taking appropriate legal action including cancelling all previous user transactions against a User/Player under applicable law in the jurisdiction.

OFFENSIVE LANGUAGE OR CONTENT

The User/Player is prohibited from posting any unlawful, indecent, racist, religious, obscene, libellous, defamatory or threatening material or any material that would violate any applicable law or generally be considered to be offensive, via PokerBaazi whether using the chat function, or in correspondence/conversation with our PokerBaazi personnel.
We consider illegal activity of using offensive language or content by a User/Player as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of using offensive language or content by a User/Player on PokerBaazi, as we deem fit on case-to-case basis.
In the event we, at PokerBaazi, find that the User/Player is involved in such illegal activity of using offensive language or content, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Warning to the said User/Player and temporary blocking for the time period decided by PokerBaazi at its sole discretion.
Penalty funds/amount/chips/bonus deduction from User’s/Player’s PokerBaazi account.
Immediately blocking a User’s/Player’s access to PokerBaazi including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus held in the User's/Player’s account.
Termination/closure of a User's/Player’s PokerBaazi Account.
Taking appropriate legal action including cancellation of transactions against a User/Player under applicable law in the jurisdiction.

DISGUISED USER AND FAILED TELEPHONE VERIFICATION

The User/Player shall not disguise himself/herself to be another User/Player and play games of skill on PokerBaazi. PokerBaazi verifies all the details/information and documents of each User/Player uploaded on PokerBaazi by each User/Player including but not limited to registered contact details, verification documents (as required by PokerBaazi at the time of withdrawal).
PokerBaazi shall verify all the said details/information and documents from each User/Player through a telephonic conversation. The answers by the Users/Players shall be assessed by PokerBaazi and if the User/Player is found providing wrong answers and/or is unable to answer the questions (through such telephonic conversation) posed by PokerBaazi pertaining to the said details/information and documents uploaded by him/her on PokerBaazi, we shall be entitled to take any of the following actions as we deem fit on a case to case basis, including but not limited to:

Immediately blocking a User’s/Player’s access to PokerBaazi including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus held in the User's/Player’s account.
Termination/closure of a User's/Player’s PokerBaazi Account.
Taking appropriate legal action including cancellation of user transactions against a User/Player under applicable law in the jurisdiction.

FRAUDULENT BEHAVIOUR

In the event that we, at PokerBaazi, deem that a User/Player has engaged or attempted to engage in fraudulent, unlawful, dishonest or improper activity while using PokerBaazi, including without limitation, engaging in any of the activities set forth above or any other game manipulation, we, at PokerBaazi, shall be entitled to take such action as we deem fit, including but not limited to:

Immediately blocking a User’s/Player’s access to PokerBaazi including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
Seizing all funds/amount/chips/bonus held in the User's/Player’s account.
Terminating a User's/Player’s PokerBaazi Account.
Taking appropriate legal action including cancellation of user transactions against a User/Player under applicable law in the jurisdiction.

In any such cases of unfair and illegal activities (including but not limited to chip dumping, collusion, soft play, chat abuse, misuse of chat for discussing hands, multiple accounts, use of BOTS), User/Player IDs shall be investigated by PokerBaazi/Baazi Networks Pvt. Ltd. can take upto seven (7) working days before a decision on the same is communicated to the User/Player. User/Player shall render all cooperation required by PokerBaazi/Baazi Networks Pvt. Ltd. in order to carry out such investigation.
Post the investigation, any decision taken by PokerBaazi/Baazi Networks Pvt. Ltd. shall not be disputed by the User/Player and the decision shall be considered final and binding. User/Player agrees that no further queries shall be entertained post the final decision.

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